Terms of Service

Last Updated: February 26, 2026

1. Agreement to Terms

By accessing or using the OCC Pipeline website (occpipeline.com) and services provided by One Call Closer LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our website or services.

Please also review our Privacy Policy, which describes how we collect, use, and protect your information.

2. Age Restriction

YOU MUST BE AT LEAST 18 YEARS OLD TO USE THIS WEBSITE AND OUR SERVICES.

By using our website or services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are under 18, you may not use our website or services.

3. Services Description

OCC Pipeline provides lead generation, pipeline management, and marketing automation services for high-ticket sales businesses. Our services include but are not limited to:

Lead generation and prospect qualification
Appointment booking and calendar management
SMS and email marketing automation
No-show recovery and follow-up sequences
Pipeline optimization and consulting

4. SMS/Text Messaging Terms

IMPORTANT: SMS MESSAGING TERMS AND CONDITIONS

4.1 SMS Use Cases and Description

By providing your mobile phone number and submitting any form on our website, you consent to receive SMS/text messages from OCC Pipeline. These messages are used for:

Appointment Confirmations: Confirming your scheduled strategy calls and consultations
Appointment Reminders: Reminders sent 24 hours and 1 hour before your scheduled appointment
Rescheduling Notifications: Messages about appointment changes or rescheduling options
No-Show Follow-Up: If you miss an appointment, we'll reach out to reschedule
Service Communications: Important updates about our services or your account
Response to Inquiries: Replies to questions you submit through our forms

4.2 Message Frequency

Message frequency varies depending on your interactions with us. For each appointment, you may receive approximately 3-5 messages (confirmation, reminders, and follow-ups). Additional messages may be sent in response to your inquiries.

4.3 Message and Data Rates Disclosure

MESSAGE AND DATA RATES MAY APPLY.

Standard message and data rates from your mobile carrier apply to all SMS messages sent to or received from OCC Pipeline. These charges are determined by your carrier and your mobile plan. Please contact your carrier for pricing details.

4.4 Opt-Out Instructions

You can stop receiving SMS messages at any time. To opt out:

Text STOP to any message you receive from us
Reply STOP to our business number
Email [email protected] with "SMS Opt-Out" in the subject line
Call (516) 474-5108 and request to be removed

After opting out, you will receive one final confirmation message stating you have been unsubscribed. You will not receive any additional SMS messages from us unless you opt back in.

4.5 Customer Support Contact

SMS HELP AND SUPPORT

For help with SMS messages:
• Reply HELP to any message
• Email: [email protected]
• Phone: (516) 474-5108

Support hours: Monday–Friday, 9 AM – 6 PM ET

4.6 Carrier Liability Disclaimer

CARRIER DISCLAIMER: Mobile carriers (including but not limited to AT&T, Verizon, T-Mobile, Sprint) are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your network operator. We are not responsible for messages that are delayed, lost, or fail to deliver due to carrier network issues, device compatibility, or other factors beyond our control.

4.7 Consent Not Required for Purchase

Your consent to receive SMS messages is not a condition of purchasing any goods or services. You may use our services without opting in to SMS communications, though some appointment-related features may be limited.

5. User Responsibilities

When using our website and services, you agree to:

Provide accurate, current, and complete information
Maintain the confidentiality of any account credentials
Notify us immediately of any unauthorized use of your account
Comply with all applicable federal, state, and local laws
Not use our services for any unlawful or prohibited purpose
Not attempt to interfere with or disrupt our services
Not impersonate any person or entity

6. Payment Terms

Payment terms for our services, including setup fees, monthly retainers, and any performance-based compensation, will be outlined in a separate written service agreement. Key payment terms:

All fees are due as specified in your service agreement
Fees are non-refundable unless otherwise specified in writing
Late payments may incur additional fees
We reserve the right to suspend services for non-payment

7. Intellectual Property

All content, materials, trademarks, logos, and intellectual property on this website are owned by One Call Closer LLC or its licensors. You may not:

Copy, reproduce, or distribute any content without permission
Modify or create derivative works
Use our trademarks without written authorization
Remove any copyright or proprietary notices

8. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We specifically disclaim:

Warranties of merchantability and fitness for a particular purpose
Warranties that services will be uninterrupted or error-free
Warranties regarding the accuracy of any information
Any warranties arising from course of dealing or usage of trade

Results Disclaimer: We do not guarantee specific results, revenue increases, or lead volumes. Results vary based on market conditions, offer quality, ad spend, and other factors outside our control.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONE CALL CLOSER LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Damages arising from your use or inability to use our services
Any damages exceeding the amount you paid us in the 12 months preceding the claim

10. Indemnification

You agree to indemnify, defend, and hold harmless One Call Closer LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

Your use of our website or services
Your violation of these Terms
Your violation of any third-party rights
Any content you provide to us

11. Termination

We may terminate or suspend your access to our services at any time, with or without cause, with or without notice. Upon termination:

Your right to use our services immediately ceases
Any outstanding payments become due
Provisions that by their nature should survive will remain in effect

12. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in Palm Beach County, Florida, except that either party may seek injunctive relief in court.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and One Call Closer LLC regarding your use of our services.

16. Contact Information

For questions about these Terms of Service, contact us at:

One Call Closer LLC (OCC Pipeline)

3102 N Dixie Hwy
Boca Raton, FL 33431

Email: [email protected]
Phone: (516) 474-5108

View our Privacy Policy →